Ordering and Shipping Policy
Your order will be shipped to you in a white padded plastic envelope, with no promotional markings of any type. Your order will be shipped from Lauren Silva Group, Inc., 80 Academy Street, Patchogue, NY 11772. Larger orders may be shipped in similarly marked boxes.
Your credit card statement will be billed by Lauren Silva Group, Inc. We don’t send spam mail, marketing promotions or catalogs of any kind. You information will not be rented out, sold or shared. Circumstances beyond our control credit card investigations and inquiries by law enforcement and government agencies are exceptions to this policy.
Get your money's worth everytime with Lauren Silva Group's standard shipping rates: $4.99 shipping within the US, and across Mexico and Canada.
US orders are shipped out using USPS. Stock items usually arrive within 5 to 7 business days.
Additional Shipping Information
Lauren Silva currently ships all orders using First Class Mail (USPS). A standard shipping rate of $4.99 applies to all items to be shipped within the US, and across Mexico and Canada.
- Next day shipping for all items in stock
- If item is not in stock, we’ll notify you via e-mail when it can be shipped
- For other particulars, please call our Customer Service Hotline
For international shipping, we accept payments in the following forms: Visa, MasterCard, Discover, Paypal and American Express. Money orders should be in US Dollars.
Prior to processing international orders, we will have to verify your name and billing/shipping address with your credit card company. We may also request additional information to verify the legitimacy of your order.
Shipping charges to Canada and Mexico are at a flat rate of $4.99 per order. International shipping charges are based on weight and distance shipped. Minimum shipping cost is US$4.99 using USPS for all orders.
As per government regulation, we will collect sales tax on purchases shipped within the State of New York. We do not charge tax for purchases shipped to any other states. For international orders, please verify with your local government agencies.
Credit Card Charge
Your credit card will be charged within 24 hours prior to the shipment of your order/s.
Tracking Your Order
Please feel free to contact our customer service department to inquire about the status of your order.